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General

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  • Do I need to provide a First Day Orientation for the tutors?
  • What is the expectation for the campus when it comes to gathering materials for the tutoring sessions?
  • Do tutors come with a computer or any other technology devices or do these need to be provided by the district?
  • How do tutors track their hours and student attendance?
  • How do breaks work for tutors?
  • What is the HeyTutor Dress Code?
  • When do tutors plan/prepare for their lessons?
  • When will the school be notified when a tutor isn't coming?
  • How should the school inform the tutors in the event that the school will be closed?
  • Are tutors required to have planning time within the time at our school or do they plan away from school on their time?
  • What is the protocol for emailing tutors assigned to my schools?
  • What type of training do tutors receive prior to beginning their assigned shifts?
  • How are tutors expected to communicate with HeyTutor for operational/HR issues?
  • How do I report an issue or concern about a tutor?
  • Can I change the schedule for one of my tutors?
  • Who can I contact if my question is not answered here?
  • What should I expect from our tutors?
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