If you are experiencing issues with the Online Classroom, make sure that you are using CHROME as your browser and ideally your operating system is newer than 2015.
You cannot access the online classroom through a tablet or cellphone; you must use a laptop or desktop! If your software is up to date and you are still having issues, please take a screenshot of the problem and send it to email@example.com.
- Use Chrome.
- Operating System newer than 2015.
- Laptop or desktop.
What to send to us if the issue is persistent:
- Your operating system.
- Your device type (laptop, desktop, model).
- Used browser.
If you need an immediate fix because you are in the middle of a lesson with a student, please use alternate forms of video chat such as Zoom.com, Google Hangouts, Skype.com, and similar.